GRV’s new Feedback Office has now been opened to ensure that participants and others in the community have a one-stop-shop to raise complaints, suggestions and compliments about the regulation and management of greyhound racing and welfare in Victoria.
Anyone can provide feedback through this office at: grv.org.au/feedback, whether they are a participant, a stakeholder or a member of the community.
The goal of the GRV Feedback Office is enable people to raise issues and share ideas about how we can keep improving greyhound racing in Victoria. GRV recognises that there is a wealth of knowledge and experience within the greyhound racing community that GRV can listen to to help build a strong and sustainable future for the sport.
The Feedback Office will carry out transparent and accountable investigation of all complaints and pass on suggestions and compliments to the relevant areas within GRV.
Examples of things that might be raised with the Feedback Office include questions about: race day operations; track and club facilities; decisions by stewards or judges; GRV and club policies, procedures and services; animal welfare, health and safety issues; syndication management.
Information about integrity matters should continue to be referred to the Greyhound Racing Integrity Unit (GRIU) which can be contacted via the GRIU Hotline: 1300 856 109.