Watchdog Application Terms & Conditions

Welcome to Watchdog. These are our terms for use of the Site which you may access in several ways, including but not limited to the web, PDAs, mobile phones and apps. These Terms & Conditions apply whenever you access the Site, regardless of how you access the Site.

General

The Site contains gambling information, and as such, visitors to this website must be 18 years or older.

Users must not use this site for any purpose or in any way which is unlawful. These terms shall be governed by and interpreted in accordance with the laws of Victoria, Australia.

By “Site” we mean the features and services we make available, including through our website at https://watchdog.grv.org.au and any other of our branded apps or other media, devices or networks now existing or later developed.

Intellectual Property

All intellectual property in relation to content on this Site belongs to Greyhound Racing Victoria (GRV) or its licensors, advertisers or affiliates. You obtain no interest in that intellectual property. All content on this Site is protected by Australian and international copyright and other intellectual property laws. You may not do anything which interferes with or breaches those laws or the intellectual property rights in the content.

You may download and view content or print a copy of material on this Site for personal, non-commercial use provided you do not modify the content in any way (including any copyright notice). All rights not expressly granted under these terms of use are reserved by GRV. Unless expressly stated otherwise, you are not permitted to copy, or republish anything you find on the Site without the copyright or trademark owners’ permission.

The logos of the Site are trademarks of GRV. Other trademarks may be displayed on the Site from time to time. These may belong to third parties. Nothing displayed on the Site should be construed as granting any licence or right of use of any logo, trademark or masthead displayed on the Site, without the express written permission of the relevant owner.

Liability & Indemnity

Watchdog is owned and operated by Greyhound Racing Victoria (GRV). GRV does not exclude any rights and remedies in respect of goods or services under the Australian Consumer Law in the Competition and Consumer Act 2010 (ACL) or equivalent State or Territory legislation which cannot be excluded, restricted or modified. GRV otherwise excludes all rights, remedies, guarantees, conditions and warranties in respect of goods or services from your use of the Site whether based in statute, common law or otherwise to the extent permitted by law. To the fullest extent permitted by law, including the ACL, the following provisions apply:

  1. GRV does not warrant the accuracy of the content which you access through this Site. The content is provided to you “as is” and on an “as available” basis and on the condition that you undertake all responsibility for assessing the accuracy of the content and rely on it at your own risk. All content which you access through this Site may be changed at GRV’s sole discretion and without notice.
  2. GRV will have no responsibility or liability in relation to any loss or damage that you incur, including damage to your software or hardware, arising from your use of or access to this Site.
  3. GRV does not warrant that functions of this Site or which you access through this Site, such as hyperlinks, will be uninterrupted or error free, that defects will be corrected, that there will be no technical problems which prevent or unreasonably delay delivery of the Site or any content which ought to be accessible through the Site, or that GRV or the server that makes it available, are free of viruses or bugs.

Third Party Content & Links

This Site may include third party content which is subject to that third party’s terms and conditions of use. Nothing on this Site should be construed as granting any licence or right for you to use that content.

This Site may include links to third party sites which are not related to GRV and in relation to which GRV has no control or interest. Any offers, promotions and bonus are provided by third party betting operators who are licensed in Australia to provide those offers. GRV is not a wagering operator and does not provide bonuses or incentives for people to participate.

GRV also encourages all people to carefully read the terms and conditions of any promotion or bonus offer provided by a wagering partner. GRV takes no responsibility for the misunderstanding of eligibility, or the terms & conditions associated with a promotion.

Privacy

We respect the privacy of our visitors. We may from time-to-time collect personal information that we reasonably require in order to carry out our functions and activities and will only use that information for marketing purposes directly related to GRV and our partners. We never sell or disclose your email to third parties and comply with the requirements under the Privacy and Data Protection Act 2014 (Vic).

For any users who register for the Watchdog Blackbook feature, we will collect personal information such as your name, email address, credentialing information provided to us from your nominated social platform provider such as your username, age and country of residence. This information will be used primarily to verify your age and identity and for ease of registration. We do not obtain access to any other social media content which is not otherwise publicly available. If you wish to register using an alternative method, please contact GRV. Using the Blackbook feature, we will need to collect and store information on your behalf in relation to greyhounds and trainers that you nominate and any data and comments you wish to store. From time to time, we may use this information to send you marketing or promotion material in relation greyhound racing which we think you might be interested in. You can opt of receiving marketing and promotion material at any time by unsubscribing from the mailing list. You can also turn off notification emails for the Blackbook feature from within the Watchdog application.

Data retention and deletion

Retention

In accordance with Information Privacy Principle 4 of the Privacy and Data Protection Act 2014 (Vic), we keep your personal data only as long as necessary to provide you with the Watchdog service and for Greyhound Racing Victoria’s legitimate and essential business purposes, such as:

Deletion

If you do decide to close or request that we close your account, please contact us at watchdogfeedback@grv.org.au and we'll delete or anonymise your personal data so it no longer identifies you, unless we're required to keep something or we still need to use it for a legally justifiable reason. Here are some examples of situations where we're legally allowed or required to keep some of your personal data:

Contact Us

Privacy complaints and further information

If you have a concern about your privacy or you have any query on how your personal information is collected or used please contact us using the details below. We will respond to your query or complaint within a reasonable time. If you are not satisfied with our response, you may also contact the Office of the Victorian Information Commissioner.

By email: watchdogfeedback@grv.org.au

Responsible Gambling

WARNING: GAMBLING INVOKES RISK. For the avoidance of doubt, we are not responsible for your gambling losses. Any monetary investment based on information displayed on the site (or affiliated sites) is at the risk of the investor.

We encourage all people to gamble responsibly. Always bet within your means and stop if betting is no longer enjoyable to you. GRV will not be held responsible for people who use information on this website in an inappropriate way.

GRV is committed to promoting responsible gambling messages and practices throughout its digital assets. GRV includes this commitment in its editorial policy which provides that GRV will:

Further details around Responsible Gambling, including help services, are available at: http://www.responsiblegambling.vic.gov.au/getting-help.